Payement policy :

Last updated: August 2026

This Payment Policy explains how payments are processed for purchases made on bluzid.com. By placing an order, you agree to the terms outlined below.

1. Accepted Payment Methods

We accept the following payment methods at checkout:

Major credit and debit cards (Visa, Mastercard, American Express, and others as displayed at checkout)
Other secure digital payment options made available through our checkout provider (such as digital wallets), where offered

All available payment options will be clearly displayed to you during checkout. Availability may vary by region.

2. Currency

2.1 All transactions on the Site are processed in British Pounds Sterling (£ GBP) unless otherwise indicated.

2.2 If your card or payment account is denominated in a different currency, your bank or payment provider will convert the charge at their applicable exchange rate. bluzid has no control over, and is not responsible for, currency conversion rates or foreign transaction fees applied by your bank.

3. Payment Processing & Security

3.1 All payments are processed through Shopify's secure, PCI-DSS compliant payment infrastructure. Your payment details are encrypted and are not stored on bluzid's own servers.

3.2 Payment is captured at the time your order is placed, unless otherwise stated.

3.3 We reserve the right to verify payment details before processing an order and to decline or cancel any transaction that appears fraudulent, unauthorised, or otherwise irregular. If this occurs, we will notify you and issue a full refund where payment has already been taken.

4. Billing Information

4.1 You must provide accurate, current, and complete billing information, including your name, billing address, and valid payment details, at the time of purchase.

4.2 You confirm that you are the authorised holder of the payment method used, or that you have permission from the account holder to use it for this transaction.

5. Order Authorisation

5.1 Submitting an order constitutes an offer to purchase. Your payment method will be authorised and charged once your order is confirmed.

5.2 In rare cases where an item becomes unavailable after an order is placed, we will contact you to arrange a refund or offer an alternative.

6. Failed or Declined Payments

6.1 If a payment is declined, your order will not be processed. Please check with your card issuer or try an alternative payment method.

6.2 Repeated failed payment attempts may result in a temporary hold being placed on your ability to check out. If you continue to experience issues, please contact us at contact@bluzid.com.

7. Sales Tax and VAT

7.1 For orders within the UK, applicable VAT is included in the displayed product price unless stated otherwise.

7.2 For international orders (where applicable), additional import duties, taxes, or customs charges may apply upon delivery and are the responsibility of the customer.

8. Refunds

8.1 Approved refunds are issued to the original payment method used at checkout, in accordance with our Return and Refund Policy.

8.2 Refund processing times depend on your card issuer or payment provider but typically take 5–10 business days to appear on your statement after we issue the refund.

9. Payment Disputes and Chargebacks

9.1 If you have a concern about a charge on your account, we encourage you to contact us directly at contact@bluzid.com before initiating a chargeback with your bank, so we can resolve the issue promptly.

9.2 Unauthorised or fraudulent chargebacks may result in the suspension of your ability to place future orders with us.

10. Changes to This Policy

We may update this Payment Policy from time to time to reflect changes in our payment processes or applicable law. The most current version will always be posted on this page.