Billing Terms and Conditions

Last updated:  August 2026

These Billing Terms and Conditions ("Billing Terms") apply to all purchases made through bluzid.com , operated by bluzid ("we," "us," or "our"). By placing an order with us, you agree to these Billing Terms in addition to our Terms of Service and Privacy Policy.

1. Pricing

1.1 All prices displayed on the Site are listed in British Pounds Sterling (GBP £) unless otherwise stated.

1.2 Prices are subject to change without notice. However, changes will not affect orders that have already been confirmed and paid for.

1.3 We make every effort to ensure that pricing information on the Site is accurate. In the event a pricing error occurs (for example, due to a technical or typographical error), we reserve the right to cancel any order placed based on the incorrect price, and will notify you promptly and issue a full refund if payment has already been taken.

1.4 Prices displayed may or may not include applicable taxes, duties, or shipping charges, which will be clearly itemised at checkout before you complete your purchase.

2. Order Confirmation

2.1 Once you place an order, you will receive an order confirmation email summarising the items purchased, the total charge, and your delivery details.

2.2 An order confirmation does not constitute our acceptance of your order — it is an acknowledgement that we have received it. A contract between you and bluzid is only formed once your order has been dispatched.

2.3 We reserve the right to refuse or cancel any order for reasons including, but not limited to: product availability, errors in pricing or product descriptions, suspected fraudulent activity, or an error in your order.

3. Payment

3.1 Full payment is required at the time of order placement. We do not offer partial payment, invoicing, or "buy now, pay later" arrangements unless explicitly stated on the Site.

3.2 For details on accepted payment methods, currency, security, and billing information requirements, please refer to our [Payment Policy].

3.3 By submitting payment, you confirm that you are authorised to use the payment method provided and that the billing information you supply is accurate and complete.

4. Taxes and Duties

4.1 For orders shipped within the United Kingdom, applicable UK VAT is included in the displayed price unless otherwise noted.

4.2 For international orders (where applicable), you may be responsible for import duties, customs fees, or local taxes levied by your country upon delivery. These charges are outside our control and are the responsibility of the customer.

5. Billing Errors and Disputes

5.1 If you believe you have been billed in error — for example, charged an incorrect amount, charged twice, or charged after a cancelled order — please contact us within 14 days of the transaction at contact@bluzid.com with your order number and a description of the issue.

5.2 We will investigate all billing disputes in good faith and respond within a reasonable timeframe, generally within 5–7 business days.

5.3 Initiating a chargeback with your bank or card provider without first contacting us may delay resolution. We encourage customers to reach out to our team directly so we can resolve the issue as quickly as possible.

6. Refunds

6.1 Refunds are issued in accordance with our Return and Refund Policy.

6.2 Refunds are processed to the original method of payment used at checkout. Processing times may vary depending on your bank or card issuer, typically taking 5–10 business days to appear on your statement.

7. Currency Conversion

7.1 If you are paying from outside the United Kingdom, your bank or payment provider may apply a currency conversion and/or foreign transaction fee. bluzid is not responsible for any such fees, and the final amount charged may vary slightly from the listed GBP price due to exchange rate fluctuations at the time of processing.

8. Order Cancellations

8.1 You may request to cancel an order prior to dispatch by contacting us at  Email: contact@bluzid.com Phone: +447377088095 . Once an order has been dispatched, cancellation is no longer possible, and you will need to follow our return process instead.

9. Fraud Prevention

9.1 We use industry-standard tools to screen orders for fraudulent activity. We reserve the right to request additional verification (such as proof of identity or billing address) before processing an order, and to cancel and refund any order that cannot be verified.

10. Contact Us

If you have any questions about these Billing Terms and Conditions, please contact us:

Email: contact@bluzid.com

Phone: +447377088095

Adress: 10 St George St, Greater, London W1S 2FE, UK

Business Hours: Monday – Friday: 9am – 6pm (GMT)